Blog

  • Social Media Day Once Again Comes to Missouri

    Gus Wagner - Comment (0)

    On June 30th, The Rocket Group will again lead conversations and fun surrounding Social Media Day in Missouri. This is the fifth annual event hosted by Mashable and the third one we have directly participated in. Social Media Day (or #SMDay) is where we pause as the world to recognize the digital revolution happening every day right before our eyes. Here in Missouri we celebrate our local contributions to the way the world communicates and the work we have yet to do.

    This year we are joining with Blank Page Marketing to hold joint events in St. Louis, Jefferson City, and online at the same time. There will be two short live presentations, an online and IRL Q & A session, and then an offline hands-on laboratory to help your social media profiles be the best they can be.

    We will also provide lunch at this free event! TWEET THIS

    RSVP HERE for the free event and free lunch. Be sure to share this page with any interested friends, online and in the real world, who will benefit from this celebration.

    As you may remember, last year Governor Nixon proclaimed June 30th Social Media Day every year until the end of time. Check out the official resolution below:

    Monday’s event will feature brief live presentations from five-time certified social media strategist Gus Wagner of The Rocket Group and Danni Eickenhorst of Blank Page Marketing, a real world and online Q&A session, and a hands on laboratory. I personally do not leave events like this until all of your questions are answered!

    Sign up, tell your friends, and bring your devices, questions, and hunger on Monday!

    Thanks and we will see you soon,

  • How To Not Look Like a Spammer On Social Media

    Gus Wagner - Comment (0)

    One of the first things we do when we are working with businesses and individuals in our Jeff City Social Media classes who are beginning or struggling with social media is look at their profile set ups.

    While it may be easy to set up accounts on Facebook, Twitter, Instagram and the other platforms, it is sometimes difficult for some to take the necessary first steps to create a positive first impression. Here are five items to consider doing when setting up your accounts:

    1. Use a professional photo or logo for your profile photo

    2. Set up a ‘handle’ or account name which represents yourself or your company

    3. Fill out all the questions on the Facebook profile questions

    4. Be sure to set up your geographic location on your profiles so local customers and audiences can find you

    5. Include hashtags of keywords related to your work in your Twitter and Instagram bios

    Stay tuned here on the blog, on our Facebook page, and to our tweets for dozens of tips a week to help you improve as a social media communicator!

  • Teespring Uses The Share Then Like Process

    Gus Wagner - Comment (0)
    We talk a lot around these parts about our philosophy of Share Then Like wherein your content should be so good your audience will share it with their audiences rather than simply Liking it. 
    A recent example we participated in was sponsored by the Teespring company to promote the efforts of the Immunity Project and their efforts to develop a free vaccine to end HIV and AIDS.
    The Share Then Like philosophy was applied when Teespring asked visitors to the campaign page for the effort to send a tweet promoting the effort. The tweet only mentioned the Immunity Project. The first 150 audience members who sent the tweet were then sent one of the shirts for free, postage paid. 
    Due to the power of the campaign and the social audience behind it, another 1142 shirts were sold, at $19.99 each, raising $22,828.58 for the Immunity Project.
    While we did not have anything professionally to do with this effort its good to see that everyone wins when Share Then Like is put into action.
  • Better Know a Hashtag: #Missouri Edition

    Gus Wagner - Comment (0)
    In this screencast video, we explain how and why you should use proper hashtags for geographic locations, including our own sweet home Missouri. Let us know what geo-tags you use in your social media in the comments below!

  • How Fast Are You With Your Marketing

    Gus Wagner - Comment (0)
    In these days of constant connection and 24/7/365 opportunities, you have to be ready to respond to customer questions, sales opportunities, and breaking news or be left behind by your competition from around the world.
    The good news is that between social media and tools like Hootsuite you can have your ears on all the time and be ready to respond. Let’s look at a couple of marketing philosophies which can help you out:
    Real-time Marketing: If you have your ears on and your tools in place you will be able to participate in real-time marketing. Real-time means news breaks over minutes, not days. It means ideas percolate, then suddenly and unpredictably go viral to a global audience. It’s when companies develop (or refine) products and services instantly, based on feedback from customers or events in the marketplace. And it’s when a businesses see an opportunity and are the first to act on it. (via)
    RTM is extremely hard to do ‘on the fly’ and maintain any sense of trust with the customer or prospect. Properly done it involved days, weeks, or months of pre-planning and content creation.
    Always Have Your Ears On: When it comes to managing the fire hose of information coming from social media, we have found the best way to be lists. Using list tools on Twitter and Hootsuite, we can follow publishers by specific location, industry or keyword. Check out the image below and note the three business opportunities:
    1. The first tweet shows that Illinois is wanting to tax the rich of their state. There is opportunity here for ant-tax activists to share and bemoan this fact, for elected officials to ride to the defense or demise of the issue, and for government affairs folks to contact their contacts who will be impacted by the action to seek contracts to stop the action. That’s a lot of business and action from one sentence.
    2. This local cafe does a great job with their food and their service. When they publish tweets like this which we saw in our local #JCMO column for activity in our actual neighborhood could lead to their competitors and neighbors touting their specials or their after-dinner activities. More business for everyone and more business conversation behind a community hashtag which really could use more.
    3. While this third tweet might be a joke, its also an opportunity for banks, ATM manufacturers, or even car companies to jump in an show a product highlight which would solve this problem. This is one of the best uses of RTM: find a problem and highlight a solution in non-selly way.
    Check out our use of Twitter lists here.
    Newsjacking: This is the art and science of injecting your ideas into a breaking news story and generating news coverage, social media engagement, or sales from it. Be very careful with this tactic as plenty of organizations (dummies)  have ended up with egg on their face for jumping into news about bad weather or news they didn’t understand to sell their wares.

    The rule here is to always be listening (again: 24/7/365) for opportunities to help your audience, promote your services and products to new audiences, and to build your reputation as an expert in your field. Just be very careful about how you do it.
    UPDATE: The counterpoint to this real-time marketing discussion looks like this: 

  • What Is Twitter?

    Gus Wagner - Comment (0)
    In one of our recent Twitter 101 classes in the Jeff City Social Media classroom series we discussed the very basics of Twitter as a communications tools for business and personal use.
    The slide shown in the background of this video can be seen below:
    The above graphic from Gerry Moran is used to detail how the perfect tweet should be constructed. 
    To sign up for our social media classrooms hit the link below for the current schedule. Gus is also available for private and public presentations and training sessions for your business or group. Hit the contact link to schedule a time.
     
  • Share Then Like with the Jefferson City Rotary

    Gus Wagner - Comment (0)
    Gus Wagner discusses the Share The Like philosophy with the Jefferson City West Rotary Club. This was just a part of a 20 minute presentation. If you are interested in having Gus speak to your group, business, or convention just hit the contact button above!
  • Creativity Is Not A Commodity

    Gus Wagner - Comment (0)

    Here at The Rocket Group the office television is often tuned to MLB Network in the background. I’ve come to the conclusion, based on the commercials, the entire network is paid for by our competitors. Commercials for bulk printers, clip art graphic design, template website, and even social media management companies fill the airwaves between pitches.

    These are what we refer to as commodity marketing companies. It’s simple point-and-click-add-a-widget-without-a-creative-thought design. While this approach may work for some efforts and businesses it is not business we are interested in working on.

    I spent in almost a decade in and around manufacturing so I know how widgets are made on assembly lines. There is actual little thought which goes into the processes on the line as it is usually all automated by that time.

    You can do the same thing to market your company, organization, or campaign – which probably consumes your every waking moment and thought – by buying products from services mentioned above. If you are not interested in taking a creative and original approach to your marketing then you are probably not interested in standing out from your competition.

    These commodity marketing services may help you but it is more likely they will grab your money and run. You will be left with an inferior marketing product.

    What you need is a real live marketing professional, like ourselves or any of thousands across America, who will look you in the eye, walk your floors, and work with you to develop a brand, a message, and graphic tools for the web and the real world which will connect with the audiences you are trying to attract and retain.

    These tools, developed in a partnership with you, will help you succeed in making money, raising awareness, and dominating your market.

    If you need creative services for your efforts, contact us or any other marketing professional.

    If you need clip art which is probably being used by hundreds of other businesses like yours, then watch the MLB Network to see the companies you should call during every commercial break.

  • Why Did I Favorite Your Tweet?

    Gus Wagner - Comment (0)

    There are more than 500 million tweets sent every day around the world. That’s a lot of information to digest whether you are only looking at you’re the tweets of the folks you follow, by keywords, or by search.

    We’re able to slow down the firehose of information a lot by using tools like Hootsuite and Evernote ourselves. Another thing we do is hit the ‘Favorite’ button.

    You might be thinking, “Gus, you are the ShareThenLike.com dude. Why are you doing something on Twitter which tantamount to Liking something on Facebook?”

    I have a couple of reasons (and nice use of ‘tantamount’):

    1. I am saving it for later. Hitting Favorite on Twitter adds your message to a compilation list connected with my own profile and I can go back and look for that information at a later date. I often use Evernote for this feature as well but that is a private cloud-based system while the Favorite list is public.

    2. I also use the gold star to acknowledge that your great content educated or entertained me. I’d have probably loved to have retweeted the message but it was too long and I didn’t have time or resources to edit it shorter. Remember 120 > 140 and this theory will greatly help your retweets.

    3. Finally, I am connecting your content with our News page which is powered by the RebelMouse tool. We like to use this page to add another layer of social sharing to our efforts and your content.

    As I’ve said before, Twitter is my favorite social media platform and I use it for almost all of my news, weather, business and fun information gathering. The goal with the content I publish for TRG and clients is to educate, inform, and entertain our audiences. The Favorite feature is another way to do so and to help your content as well.

    Keep the great tweets coming and be sure to follow @RocketGroup on Twitter!

    UPDATE: This tweet seemed to fit the favor of this post pretty well.

  • How to Get More People to Interact With Your Content

    Gus Wagner - Comment (0)

    Between all the algorithm changes on social media and increased competition from more and more brands committing to online marketing you have probably seen less interaction with your content. It doesn’t matter if it’s a Facebook post, a tweet, or content on your blog, the numbers are falling.

    Why is that?

    1. Do you know when your fans are online? Facebook tells you in your Insights what days and times of days your audience is on the platform. If you are posting when the smallest amount of fans are online you will be less successful.

    2. What’s in it for me? Your audience connected with you to support your business, to learn more from you, and to receive special opportunities. If ¾ of your content isn’t answering this question for your audience you will not receive interaction.

    3. Your content sucks.

    Your online content, especially on social, has to be informative and engaging. Sure, it acceptable to post the random fun item or dog photo (guilty) but if the majority of your posts are taken from George Takei then you will have problems. If you are posting all links, selling all the time, or posting ugly/blurry photos, you will not have successful interactions.

    Here are some tools we use to enhance our content. I’m not sharing any trade secrets here as you have the same internet we have and have probably found these tools yourself:

    1. PicMonkey is a great tool for editing and resizing photographic images. You don’t need to have a degree in Photoshop to run it either!

    2. Canva is a fairly new tool which will help you to manage your images, or use their stock images, to create some rather cool graphics. They also have templates you can use but we try to avoid those as it doesn’t take long for your content to begin looking like your competitors.

    3. Getty Images has always been the go-to source for news and file photos. They have recently opened up their sharing tools so you can go to them directly instead of stealing them from Google images.

    4. No marketer or communicator these days is worth their salt if they are not using Facebook and Twitter ads. These are both very powerful and very targetable tools which will help you to succeed for very small investments.

    If you still need help navigating the ever-changing waters of content management, let’s talk. Feel free to reach out to us at any time about launching your success story.

    As always, thanks for the time!